Then would work as normal before freezing up again. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. Originally, the freezing would only occur when I actually tried to do something. I recently uninstalled and reinstalled Office but it only made the issue worse. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps. If you haven't set up a POP3 email account, but fetch email using IMAP, you might not find the file.So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. Office 365 (2013 package): C:\Program Files\Microsoft Office\root\office15\.64-bit Outlook 2013: C:\Program Files\Microsoft Office\Office15\.64-bit Office 2013: C:\Program Files (x86)\Microsoft Office\Office15\.32-bit Office 2013: C:\Program Files\Microsoft Office\Office15\.Office 365 (2016 package): C:\Program Files\Microsoft Office\root\office16\.64-bit Outlook 2016 and newer: C:\Program Files\Microsoft Office\Office16\.64-bit Office 2016 and newer: C:\Program Files (x86)\Microsoft Office\Office16\.32-bit Office 2016 and newer: C:\Program Files\Microsoft Office\Office16\.You're looking for scanpst.exe in one of the following locations: Its location is dependent on your Outlook version. Outlook search may encounter issues if your Outlook personal folder file is corrupt.įirst, you need to find the repair tool. Repair Your Outlook Personal Folder File (.PST)Īnother option is to repair your Outlook personal folder file (.PST) using the Inbox Repair tool.
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